Service

Welcome to Gulo’s Service Request page! Whether you’re a seasoned cyclist or new to the world of biking, we understand that your bicycle’s wheels are crucial for a smooth, safe, and enjoyable ride. Here, you’ll find comprehensive support for all your wheel-related needs, from maintenance tips and troubleshooting guides to warranty information and replacement options. Our team of experts is dedicated to helping you keep your wheels in top condition, ensuring they’re always ready to roll when you are. If you have questions, concerns, or need assistance with your wheel needs, you’ve come to the right place. Let’s get you back on the road with confidence and peace of mind! We request that your wheels should arrive clean and without tires, rotors or cassettes. Extra charges may apply if the product is not submitted in the requested condition. Note: we are not responsible for extra parts sent with wheels and hubs. Our standard turnaround time for service can take up to two weeks. We understand how important it is to have your wheels serviced quickly and we appreciate your patience.